A manager has many responsibilities. The best ones know that every little detail is extremely important. It is not just scheduling workers and making sure the job at hand is getting done. Whether you are managing your own business or are hired to run someone else’s, the following three areas need your attention
You don’t need to be your employees best friend, but it is beneficial to have a respectful relationship with them. In order to earn their respect, you have to give them respect. Realize that they have families and responsibilities outside of the workplace. It is better to be understanding and allow workers the freedom to take care of their home life as well as their job responsibilities. Otherwise, you will be the one they stop caring about helping.
The customers are the reason you have a job to begin with. They also deserve your respect. No question is too small. Take the time to clarify any misunderstandings. If a problem arises, do your best to solve it to the client’s satisfaction. This isn’t always easy, but kindness will always help calm down an upset customer.
As the manager, it is your job to keep employees and customers safe and satisfied. This can only be accomplished in a clean environment. Look into a professional cleaning minneapolis janitorial companies offer. You could have your business deep cleaned at regular intervals and keep it up yourself between times or rely on a weekly service so that you don’t have to worry about these tasks.
Once you have created a respectful relationship between yourself and the workers, you will get much more work done. They will feel the respect and wish to do their part when it comes to helping you out. That same respect needs to exist between you and the customers, and all of this needs to be done in a clean environment.